Primo Pizza Dracut Reviews

Good food quality: Customers praise the pizza sauce, extra cheese layer, and overall delicious taste. The menu is diverse, including salads, chicken gyro, baked seafood, and homemade desserts considered better than many bakeries.

Friendly and efficient service: Staff are described as polite, friendly, and quick with orders, including delivery service that is prompt and delivers hot food.

Clean and pleasant environment: The restaurant is noted for being clean and having a calm atmosphere, with a dining room layout that avoids crowding.

Reasonable prices: Some reviews mention reasonable pricing for the quality and portion sizes offered.

Positive reputation: The restaurant holds a solid rating (around 4.3 on Google) and is ranked among local dining options on platforms like Tripadvisor and Yelp.

Customer Experience: Focuses on creating a friendly atmosphere where customers feel welcome.

Special Offers: Provides daily specials and discounts, such as Trivia Night with 20% off for students.

Flexibility: Offers gluten-free options and accommodates dietary restrictions.

Inconsistent customer service: Some reviews report unprofessional and disrespectful behavior from staff, indicating occasional lapses in service quality.

Mixed opinions on food and experience: While many praise the food, some find it only decent or not exceptional, suggesting variability in customer satisfaction.

Wait times: There are mentions of slow service or long waits during busy times, especially at the bar area.

Overpriced perception: A few customers feel the prices are higher than expected for the quality or portion size.